1. What makes Parker Coffee Company’s specialty coffee unique?
Our specialty coffee is roast-to-order, meaning it’s roasted and hand-packed the same day it ships. This ensures you receive the freshest and highest-quality coffee possible. We source premium beans and meticulously handle every roast to deliver rich, complex flavors that coffee enthusiasts appreciate.
2. When will my roast-to-order coffee be shipped?
We roast and hand-pack your coffee the day it ships. This process typically takes up to 3 business days (though we often ship faster). The benefit? You’re getting the freshest roast-to-order coffee available online, ensuring peak flavor and quality.
3. Do you offer free shipping?
Yes! We provide free shipping within the United States. No minimum order is required, so you can enjoy fresh coffee without extra costs.
4. How should I store my specialty coffee to keep it fresh?
To maintain freshness, store your specialty coffee in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture can degrade the flavor profile.
5. Do you offer ground coffee or just whole beans?
We offer both whole bean and ground coffee. Choose the grind type that suits your preferred brewing method when placing your order.
6. What grind size should I select for my brewing method?
- Whole Bean: For those who prefer to grind their roast-to-order coffee fresh at home.
- Coarse Grind: Ideal for French press or cold brew.
- Medium Grind: Perfect for drip coffee makers and pour-over methods.
- Fine Grind: Best suited for espresso machines and AeroPress.
7. Can I return or exchange my specialty coffee?
Due to the perishable nature of specialty coffee, we cannot accept returns. However, if you’re dissatisfied with your order, please email us at rob@parkercoffeecompany.com, and we will work to resolve the issue promptly.
8. Do you ship internationally?
At this time, we only ship within the United States.
9. How can I track my order of roast-to-order coffee?
Once your order ships, you’ll receive an email with a tracking number. Use this number to track your roast-to-order coffee shipment on the carrier’s website and know exactly when to expect your fresh roast.
10. Do you offer coffee subscriptions?
Yes! We offer flexible coffee subscriptions tailored to your needs. Get your favorite roast-to-order coffee delivered automatically on a schedule you choose, ensuring you never run out of fresh coffee.
11. How can I contact Parker Coffee Company’s customer support?
For any questions or concerns, email us at rob@parkercoffeecompany.com. Our team typically responds within 2 hours or faster during business days to ensure you get the help you need quickly.
12. How can I learn more about your specialty coffee offerings?
Visit our online store at parkercoffeecompany.com/shop to browse our full selection of fresh, specialty coffee roasted to order.
13. Are your coffee beans responsibly sourced?
We source our coffee beans from suppliers who prioritize quality and sustainable practices. We build relationships with suppliers who are dedicated to growing exceptional coffee and treating their workers fairly.
14. How can I stay updated on new products and promotions?
Subscribe to our email list on our website to receive updates on new specialty coffee releases and exclusive promotions. You can also follow us on Facebook, Instagram, TikTok, and Pinterest for the latest news and coffee inspiration.
15. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available through our WooCommerce payment system.
16. How fresh is your coffee upon arrival?
Our coffee roasted the day it’s shipped ensures maximum freshness. To enjoy the best flavor, we recommend consuming it within 2-4 weeks of delivery.